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Privacy our Priority

01 Introduction & Purpose

Ku6 (ku6.pro) is a trusted online gaming platform built for players in Bangladesh. We believe privacy is a fundamental right for every user. This Privacy Policy ("Policy") explains what information we collect, how we use it, and how we keep it secure.

This Policy applies to ku6's website, mobile application, and all related services. By using our platform, you acknowledge that you have read and accepted this Privacy Policy.

We adhere to international data protection standards and are committed to handling your information responsibly at all times. At ku6, your privacy is not just a policy — it is the foundation of our business.

02 What information we collect

Ku6 only collects the information needed to provide you with the best service. We never ask for data we don't need. The following information may be collected during registration and platform use:

03 How Your Information Is Used

Collected data is used solely for specific purposes. ku6 never misuses your information. The main use cases are as follows:

• To create, verify, and manage your account.
• To process deposit and withdrawal transactions.
• To prevent fraud, money laundering, and unauthorized access.
• To personalize and improve your gaming experience.
• To send promotions, bonuses, and important updates (with your consent).
• To meet legal obligations and comply with regulatory requirements.
• To provide customer support and resolve complaints.
• To improve the security and performance of the platform.

We never sell your data to advertisers. If you no longer wish to receive promotional messages, contact support to unsubscribe.

04 Data Sharing & Disclosure

Ku6 is very careful about sharing your information in accordance with this Privacy Policy. Data may be shared only in the following limited circumstances:

• Payment Providers: Mobile banking providers such as Mobile Banking, Nagad, and Rocket receive only the data necessary to verify transactions.
• Game providers: Limited information necessary for game operation may be shared with game software providers.
• Legal authorities: Information may be disclosed pursuant to court orders, investigations, or other legal obligations.
• Fraud Prevention: Information may be shared with security agencies to detect fraud or cybercrime.

05 Cookie Policy

Cookies are small text files stored on your device. ku6 uses the following types of cookies:

• Essential cookies: Login sessions and security tokens are essential for the platform to function.
• Performance Cookies: Monitors page load times and overall site performance.
• Preference Cookies: Remembers your language, theme, and personal settings.
• Analytics Cookies: Helps understand site usage patterns without identifying individual users.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may limit some features.

06 Data Security Measures

Ku6 uses industry-standard security technology to protect your data. Our security framework is as follows:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data stored on servers is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is active for large transactions.
• An automatic alert is sent when a suspicious login is detected.
• Physical security is maintained around the clock in the server room.
• Data backups are stored regularly in a secure location.

07 Your Privacy Rights

Every ku6 user has the following rights over their own data. To exercise these rights, please contact our support team:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: Under certain conditions, you may request the complete deletion of your data.
• Right to Restrict Processing: You may request that processing of your data be restricted under certain circumstances.
• Right to Portability: You can receive your data in a commonly readable format.
• Right to object: You may object to marketing communications or specific processing activities.

08 Data Retention Period

Ku6 does not retain any data longer than necessary. General guidelines are as follows:

• Data from active accounts is retained for as long as the account remains active.
• Financial transaction records are retained for up to 5 years as required by law.
• Non-financial data is generally deleted within 180 days after account closure.
• Data related to fraud or legal investigations is retained for as long as necessary.
• Data from inactive accounts is reviewed after 36 months.

09 Minor's Privacy

Ku6 is intended for individuals aged 18 and above only. We do not knowingly collect or store any information from minors.

If a minor has registered by mistake and this comes to our attention or is reported to us, we will immediately close the account and delete all associated data. If you believe as a parent or guardian that your child is using ku6, please contact us at [email protected] right away.

10 Privacy Policy updates

Ku6 may update this Privacy Policy from time to time. When changes are made, the following process will be followed:

• For significant changes, notice will be sent via SMS to your registered mobile number or posted as a notification on the platform.
• The date of any changes will be published at the top of this page under the "Last Updated" section.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
• If you do not agree to the changes, you have the option to close your account.

In case of conflict with a previous version, the most recently published version will apply. We recommend visiting this page regularly.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. ku6's dedicated privacy team will handle your matter with the utmost care.

• Live Chat: Available 24/7, with support in Bengali.
• Email: [email protected] — typically responded to within 12 hours.
• When submitting a privacy-related request, please include "Privacy Request" in the subject line.